Privacy Policy

Last updated: September 2026

1. Data Controller

The controller of personal data collected through the caldorven.uk website is Caldorven AI Digital Ltd, registered at 14 Northbridge Square, Manchester, M1 5AN, United Kingdom. You can contact us at [email protected] or on +44 161 496 0382.

2. Data We Collect

Through the contact form and access request process, we may collect the following personal data:

  • Full name
  • Email address
  • Telephone number (if provided voluntarily)
  • Contents of the message or enquiry submitted

We do not collect third-party account access details or sensitive information through this form.

3. Purpose of Processing

The personal data provided is used exclusively to:

  • Manage requests for access to the Caldorven AI platform.
  • Respond to enquiries submitted through the contact form.
  • Provide user support during the onboarding process.
  • Maintain communication relating to use of the platform.

4. Lawful Basis for Processing

The processing of your personal data is based on your consent, actively given when you submit the contact or access request form. You may withdraw your consent at any time by contacting [email protected].

5. Data Retention

Personal data will be retained for as long as necessary to manage the request and provide the relevant support, and afterwards for any period required by law. Once the purpose has been fulfilled, the data will be securely deleted.

6. Data Subject Rights

Under the UK General Data Protection Regulation (UK GDPR) and applicable United Kingdom data protection law, the data subject has the right to:

  • Access their personal data.
  • Request correction of inaccurate data.
  • Request deletion of data when it is no longer required.
  • Object to processing or request that it be restricted.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise these rights, email [email protected] and state which right you wish to exercise.

7. Security

Caldorven AI Digital Ltd applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or accidental alteration.

8. Changes

This Privacy Policy may be updated to reflect regulatory changes or changes to the way the platform operates. The current version will always be available on this page.

9. Contact

For any enquiry relating to this policy, contact Caldorven AI Digital Ltd at: [email protected] · 14 Northbridge Square, Manchester, M1 5AN, United Kingdom · +44 161 496 0382.